Posts Tagged ‘customer service’

PostHeaderIcon Sykes – Customer Service Representative

Enjoy all the comforts of work at home

Looking for an opportunity that enables you to showcase your professionalism without leaving the comfort and convenience of your home?

Ready to trade-in those oh-so-cute, but painful pumps for your well worn bunny slippers?

Well, look no further. SYKES Home provides a golden opportunity for work at home enthusiasts.

SYKES Home is a work at home customer service solution that is hiring friendly, dependable and motivated service agents. So, if you’re one of those unique individuals who have what it takes to transform a customer service call into a customer smile – we’d like to hear from you!

SYKES Home agents are uniquely positioned to successfully harmonize their work with all of their other responsibilities. That’s an enviable advantage of a work from home employee!

Additionally – if saving money on gas, eating out and professional attire aren’t motivational enough – you’ll be glad to know that SYKES work from home professionals are also eligible for our 401(k) plan.

The SYKES 401k plan enables work from home agents to use pre-tax dollars to contribute any percentage of their annual compensation (maximum set by the IRS) to a retirement fund. SYKES will match contributions at 50% (up to a certain allocation percentage). Plus, work from home employees pay no taxes on these contributions until they are withdrawn at age 59 1/2 or later. What a great way to save for the future!

Take advantage of our work from home benefits, APPLY NOW.

How to apply

http://www.sykes.com/careers/work-at-home.aspx

 

PostHeaderIcon APAC – Customer Service Representative (must be in the Phoenix area for 8 weeks of training)

Work with an organization that promotes worthy employees—and worthy community causes.

It’s your call.

APAC Customer Services, Inc.offers all kinds of rewards. Within a fun, casual environment, we provide excellent career advancement potential for individuals who enjoy providing business solutions, and opportunities to help the local community. Ranked among the top 10 global contact-management leaders, our creative professionals provide answers and drive important business solutions for prestigious Fortune 500 clients. We have been recognized byCustomer Interaction Solutionsmagazine as a Top Ten Service Provider for 17 years.
Responsibilities:

You will use your polished skills to represent our Fortune 500 clients and make them feel comfortable and confident that they are getting the best possible service.

But that is just one side of the APAC experience. Our open-door policy provides a greater feeling of teamwork and camaraderie. Our community involvement will give you the opportunity to give back, and experience a feeling of fulfillment that adds immeasurably to your career satisfaction.

  • Work at-home
  • All equipment is provided by the company
  •  8 week paid training (training hours: M-F 8:00-5:00) in central location
  • Benefits you will appreciate
  • Health, dental and vision insurance is available the first day of the month following your date of hire.

Qualifications:

Join our leading organization today. We are seeking:
At Home Customer Service Representatives
Inbound calls only

What we ask:

  • At least 1 year of continual work experience with 6 or more months in a call center environment
  • Typing and basic computer skills
  • High school diploma or GED (will consider those close to receiving their GED)
  • Bilingual in Spanish is a plus
  • Must pass a background check, 12 panel drug test and live within 25 miles from 85029.

You will enjoy:

  • $10.00-$12.00 starting pay rates with flexible, at home work schedule to fit your family lifestyle
  • Opportunity to build your career through rapid advancement
  • Complete paid training
  • Casual work environment

Apply for this exciting opportunity with a recognized leader today. From here you will be directed into a personality assessment. This will take approx. 60-90 minutes. We will also email you the link to complete this survey.

APAC CUSTOMER SERVICES, INC.is not affiliated with APAC, Inc., the road-paving and construction materials company.

How to Apply

http://www.businessworkforce.com/job.asp?id=46289090&aff=AC44BA2E-E3EB-4DBC-8BDB-9FCE01C58B09

PostHeaderIcon Amazon Work From Home Customer Service Associate- Washington State (greater Seattle area ONLY)

Amazon North American Customer Service is now hiring Work From Home Customer Service Associates in the Greater Seattle, WA area!  These positions will be supporting our Virtual Contact Center.  There are no sales and no schemes, and you can work from home in your pajamas (really, we don’t mind!) solving customer issues via phone, email, and chat.  We provide extensive paid training and ongoing daily support to make sure you’re successful.

 

This is a regular, permanent position with competitive base pay, a performance-based quarterly bonus, great benefits, stock, time off, an employee discount, and dedicated resources to support your ongoing growth and development.  Some level of schedule flexibility is required, as available shifts include days, afternoons, and evenings, typically one or both weekend days, and occasional overtime.  Base pay is $12.10/hour with the opportunity to earn a quarterly cash bonus.

 

The ideal Work from Home Amazonian will demonstrate the ability to work independently with the utmost of professionalism, integrity, and dependability. S/he will be confident and organized and will know when and how to reach out for assistance.  An Amazonian has a bias for action and is strongly self-motivated not only to take great care of our customers, but also to proactively identify systemic issues that need to be resolved to prevent future customer concerns (Amazonians don’t pass the buck when it comes to customer issues).  Finally, an Amazonian is supremely internet savvy and has high technical aptitude when it comes to online tools and research.

Basic Qualifications

  • 1+ years prior Customer Service Experience
  • High School Diploma
  • Strong familiarity with online shopping and research
  • Ability to successfully complete pre-employment assessment and criminal background check
  • Excellent computer skills; strong familiarity with Microsoft Office, email, chat, and the Internet
  • Outstanding communication skills
  • Ability to particpate in, successfully complete, initial training (first 3 weeks)

Work from Home Office/Technology requirements:

  • Your home address must be in the state of Washington and in the Greater Seattle area: Everett (North) to Tacoma (South) and Gig Harbor (West) to Carnation (East).
  • Have (or be able to obtain) High Speed Internet (3mb or better) from a reliable provider
  • Have (or be able to obtain) a dedicated analog telephone land line from a reliable carrier (must be installed before you can start)
  • Dedicated home workspace (free from background noise, interruptions, and distractions)
  • Another means of communication (personal landline or cell phone, for emergency purposes only)

Preferred Qualifications

  • College degree
  • 3+ years’ experience as a customer service professional
  • Prior experience working independently in a virtual environment

How to Apply

https://us-amazon.icims.com/jobs/169418/login

 

 

PostHeaderIcon Tech Support / Sales Representative

An industry leader in technology, based in Metro-West Massachusetts is seeking experienced Tech Support / Sales Representatives to add to their already stellar customer service department. This position is “REMOTE / WORK FROM HOME ONLY.”

BENEFITS TO YOU:

Work from comforts of your home
Industry specific, customized training
Competitive salary and benefits package
Flexible scheduling opportunity

HOME OFFICE REQUIREMENTS:

High speed internet access
Dedicated Windows based computer system with XP, Vista or 7
Quiet & Private Workspace
Dedicated landline – NO VOIP

** EXEMPT FROM THIS EMPLOYMENT OPPORTUNITY: candidates who reside in Massachusetts, New York, New Jersey, California & Mississippi.

Working hours:  40 HOURS (REMOTE)

A technical support / sales representative is responsible for providing distinctive customer service to customers. This role requires you to facilitate customer inquiries at the first point of contact using the tools and training provided to you.

RESPONSIBILITIES:

Acknowledge, evaluate, and appropriately respond to incoming sales leads and requests for tech support assistance.
Identify technical issues by thoroughly examining systems using diagnostic tools.
Guide customer service related issues to resolution through professional courtesy and attentive listening skills.

EDUCATION / EXPERIENCE:

3 years minimum desktop or call center support for all standard Windows based systems
Previous tech support experience with Mac OS based systems a PLUS

Bilingual candidates are welcome (NOT MANDATORY)

Proof of any certification(s) including but not limited too: MSDT, MCSE, A+, MCP, CCNA, CCNP, NET+

How to Apply

Please submit your resume to Patrick Watson : patrick.watson@randstadusa.com.

Find this job at http://us.randstad.com/content/findj…gn=SimplyHired