PostHeaderIcon LiveWorld Moderator – 20 Openings!

LOCATION: Anywhere!!

WHO WE ARE:

LiveWorld, Inc. (www.liveworld.com) is the market leader in social media strategy and content programming services and technology for global brands such as American Express, eBay, MINI Cooper, P&G, Pfizer and Walmart. Our solutions enable brands to scale social with:

  • Moderation to protect brands on Facebook and across social channels.
  • Actionable insight to enable brands to learn what their customers think.
  • Content Programming to engage and support customers.

With our unique Tech-Powered Human Touch we focus on the brand’s core cultural model in social — how to deploy that model across social channels with the quality of human involvement, scaled by our proprietary technologies. The LiveWorld team has been in this space for 28 years (12 at Apple and 16 as LiveWorld). We’re growing and profitable. We are seeking individuals with a passion for social media to join us!

JOB DESCRIPTION:

Our team of Moderators are virtual, part-time, work from home professionals. A Moderator’s responsibilities include protecting a brand’s image, and increasing brand loyalty through the following:

Content Moderation:
Sweeping of client content, which can include Facebook Wall posts and comments, message boards, chat boards, user groups, blog entries, videos, pictures, or audio files on either LiveWorld or client platforms. Tasks may include the following:

  • Reviewing user content
  • Tracking user content
  • Taking action on content (such as hiding, deletion, user response, or escalation)
  • Tagging user-generated content

Brand Response Moderation:
Moderators respond in context and in a conversational tone to user questions and comments, according to client direction and in the brand’s voice.

  • Review user comments
  • Respond to comments with pre-determined responses
  • Alert Moderation Manager of trends leading to need for new or updated responses
  • Escalate as required

FOREIGN LANGUAGE FLUENCY:

LiveWorld provides moderation in many languages and defines fluency as complete competency in reading, writing, and speaking at a native or near-native level. Language needs vary depending on client needs. Currently, all moderator applicants must be fluent in English. Additional foreign language fluency is a plus!

REQUIRED SKILLS/TRAITS:

  • Demonstrated social media super-user (including Twitter, Facebook, etc.)
  • Current and active participation in Facebook fan pages, groups and discussion threads a plus
  • Involvement with online community activities/types of content (blogs, video, images, audio, discussion board posts, etc.) is a must
  • Strong writing skills are a plus
  • Previous moderation experiences preferred, but not required
  • High-speed Internet access a must

How to Apply

http://www.liveworld.com/careers/liveworld-moderator/

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PostHeaderIcon TeleReach – Business to Business Marketing – Hiring in CA, CT, DE, FL, HI, IL, MA, MD, MI, MT, ND, NH, NV, PA, or WA

TeleReach Corporate, based in Houston, is a business development, appointment setting, lead generation and information gathering company. Since 1996 TeleReach has helped privately held and Fortune 100 client businesses:

 

  • Dramatically Increase Their Sales Revenue;
  • Improve Their Marketing Programs; and
  • Efficiently Systematize The Sales/Marketing Process

Tracie Chancellor, the Founder, Owner and CEO, is an MBA graduate with 21 years of hands-on sales, marketing and business-to-business telemarketing experience. Chancellor’s team is “a cut way above” the telephone marketing standard. Our staff, including managers and motivated callers, have excellent communication skills and in depth knowledge, from low tech to high tech, business experience. They are mature, often college educated and many are retired business veterans.

This is a telemarketing position. You will be cold calling businesses.

Requirements

  • Land line telephone with unlimited long distance (VOIP is NOT acceptable)
  • MS Office Word and Excel (No trial versions)
  • A PC (NOT MAC) computer with XP or Vista Operating System
  • 25MB e-mail account
  • High speed internet access (dial up will not work to access our system)
  • a stand alone fax machine recommended

Pay

TeleReach Callers earn $12 to $28 per hour. The highest earning full time caller’s earn about $60,000 per year. The pay is performanced based and is explained in the Pre-Employment Presentation. Some accounts pay more than others. The higher paying accounts are more challenging. A minimum commitment of 20 chargeable hours per week is required to maintain active employment status with TeleReach Corporate.

Bonus Available

Training is paid and there is $150 Bonus if complete Boot Camp 2 in 7 Days and a $100 Bonus if complete Boot Camp 2 in 10 Days.

How to Apply

http://telereachjobs.com/4-0.cfm

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PostHeaderIcon Pleio – GoodStarter/Customer Service

We are looking for caring, motivated individuals who want to assist others with getting into a good routine with their medication.

If you are a self-sufficient, self-starter with a home office, a dedicated phone line, and have a desire to help people, apply now!​

We have 2 classes scheduled April 10-12 3-7pm Eastern time zone and
April 24-26th 12-4pm Eastern time zone.

How to Apply

http://www.goodstartu.info/

 

Pay is reportedly $12-14 hr

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PostHeaderIcon Support.com – Remote Service Technicians

Support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. We provide a world class customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce. Support.com is defining a new category of technology-enabled services and growing rapidly each year!

As a member of this best-in-class technology services team you will:

  • Answer calls and greet customers
  • Review ticket in customer service tracking application
  • Determine scope of issue
  • Confirm customer agreement to conditions of service
  • Manage credit card processing if necessary
  • Follow through on warranty requests or open issues
  • Encourage completion of customer survey
  • Close the incident within recommended service times
  • Properly document all support calls
  • Adhere to quality standards set by company
  • Represent company in a professional and ethical manner
  • Maintain high level of customer satisfaction with focus on first call resolution

Skills

  • Excellent written and oral communication skills
  • Ability to interpret a flow chart to deliver a work process
  • Ability to learn new technical concepts quickly
  • Communicate technical directions over the phone to inexperienced computer users
  • Excellent customer interaction skills
  • Strong organizational and multitasking skills
  • Ability to problem-solve
  • Ability to follow written instructions
  • Type 30 to 40 words per minute

Responsibilities

Home network setup and repair including:

  • Wireless configuration for all operating systems including Windows, iOS, OSx, and Android
  • Windows network configurations on XP, Vista, and 7
  • Router configuration

Peripherals set up:

  • Game consoles
  • iPads and other tablets
  • Printer and/or folder sharing
  • Wireless printers

Qualifications

Minimum of 1 year experience setting up home networks (or equivalent technical training)

  • 1 year of related experience in a customer service environment
  • Understanding of wired and wireless home networks using multiple network technologies such as cable modems, routers, printers, etc. (DNS, DHCP, WAN, LAN, TCP/IP, Port Forwarding)
  • successfully pass our technical test and complete our interview process

Equipment Requirements:

  • Minimum 3 GHz processor and 4 GB RAM with 1280×1024 minimum resolution
  • Minimum OS of Windows XP SP3, .net4 with security patches applied
  • Dual monitors: 17” screen or greater recommended
  • Broadband connection (1.5MB down /512 kbps up)
  • Anti-Virus Software

Working for Support.com

  • $11.00 per hour
  • Overtime• 100% Work from Home
  • Medical, Dental, Vision benefits
  • 401K plan
  • Paid Time Off
  • Promotional Opportunities
  • Employee Stock Purchase Plan

How to Apply

http://www.support.com/about/careers/openings?nl=1&jvi=olzLVfwk,Job&jvs=www.support.com

 

 

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